CAREER OPPORTUNITIES
DEVELOPMENT MANAGER

 TITLE:                     Development Manager 
REPORT TO:         Director of Development
STATUS:                 Full-time Exempt

El Museo del Barrio, founded by a coalition of Puerto Rican educators, artists, and activists, is the nation’s leading Latino and Latin American cultural institution. The Museum welcomes visitors of all backgrounds to discover the artistic landscape of these communities through its extensive Permanent Collection, varied exhibitions and publications, bilingual public programs, educational activities, festivals, and special events.

SCOPE AND PURPOSE OF ROLE:

The Department of Development at El Museo del Barrio raises funds from individuals, corporations, government entities, and foundations, to support the mission of the museum. The Development Manager is a new position for the museum, signaling an emergent priority to support the Director, and primarily build and sustain a community of major donors. The successful candidate will develop a portfolio of donors with the intention of building a robust community of those giving $5,000 and more. Key responsibilities include donor research, personal solicitation, management of the El Museo membership program, volunteer management, interactive communications, stewardship, and maintaining accurate
donor records in Raiser’s Edge.

The Development Manager will engage donors and prospects personally through meetings, events, tours, and more. They will enjoy a fair amount of latitude in creating new opportunities for engagement, and write proposals, reports, as well as acknowledgment, cultivation, and solicitation letters. This is a great opportunity for someone with an entrepreneurial approach and enthusiasm for working directly with donors. The Development Manager partially supervises a development associate, with overall supervision reserved for the Director of Development.

RESPONSIBILITIES 

  • Helps build a qualified portfolio of major donor prospects; conducts research and deploys research findings to identify potential donors
  • Develops and implements plans to cultivate, solicit, and steward a portfolio of donors as assigned. Sets up donor visits for self and others including the Director
  • Drafts funding proposals for Exhibitions, Programming and Engagement initiatives, as well as capacity-building projects
  • Manages El Museo’s membership program and its benefits while collaborating with Visitor Services and Operations
  • Prepares stewardship e-newsletter in partnership with Marketing
  • Drafts donor communications, including acknowledgments, renewal letters, and more, with oversight of the Development mailing and solicitation schedule
  • Works closely with the Board of Trustees, the Director, and supporters to secure major gifts through special projects, events, and exhibition  
  • Helps build and and track meetings, contacts, and more, to contribute to the overall learning environment of what works and does not
  • Serves as an ambassador at events that present opportunities for donor cultivation
  • Helps foster a philanthropic culture within the organization, sharing learnings and inspiring others to join in engaging donors
  • Inputs information regarding donors and prospects into Raiser’s Edge
  • Attends fundraising seminars and training sessions to build and refine skills 
  • Performs other duties as assigned

QUALIFICATIONS

  • Bachelor’s Degree required, with a minimum of three years’ relevant experience and demonstrated track record of financial development and/or sales productivity in a complex work environment
  • Excellent verbal & written communication skills; strong organizational skills; attention to detail and interpersonal skills; engaging presentation ability
  • Proficiency in Raiser’s Edge NXT, Microsoft, Excel/Word/PowerPoint
  • Ability to work independently and as part of a team
  • Demonstrated ability to work well under pressure with a respect for deadlines
  • Willingness to travel, as well as participate in evening and weekend activities
  • Sound knowledge of laws, practices and philosophy of charitable giving, and commitment to the Donor Bill of Rights
  • Qualities such as flexibility, creativity, collaboration, and the ability to work well with an array of personalities, as well as an entrepreneurial approach and sense of humor

Application Instructions

Please send a cover letter, resume, to jobs@elmuseo.org, with Development Manager in the subject line. No phone calls, please.

El Museo values diversity in backgrounds and in experiences. El Museo’s commitment to a diverse workforce has been a key to our success. In accordance with that commitment, El Museo provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, predisposing genetic information, gender identity and/or expression, military or veteran status in accordance with applicable federal, state and/or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, transfer, leaves of absence, compensation, and training. 

As a commitment to the health and safety of El Museo’s employees and patrons, we have enacted a mandatory vaccination policy for our employees. Accordingly, all prospective hires must be able to provide proof of vaccination if an offer of employment is extended. However, in accordance with our dedication to equal employment opportunities for all, and in compliance with all federal, state and local laws and regulations, exemptions to El Museo’s vaccination policy exist for individuals based upon their medical conditions and/or sincerely held religious beliefs.

RETAIL & VISITOR SERVICES ASSOCIATE
TITLE:                        Retail & Visitor Services Associate                          
DEPARTMENT:      Retail & Visitor Services                                                       
STATUS:                    Part time / non-exempt         

El Museo del Barrio, founded by a coalition of Puerto Rican educators, artists, and activists, is the nation’s leading Latino and Latin American cultural institution. The Museum welcomes visitors of all backgrounds to discover the artistic landscape of these communities through its extensive Permanent Collection, varied exhibitions and publications, bilingual public programs, educational activities, festivals, and special events.

JOB SUMMARY

Retail and Visitor Services Associate at El Museo del Barrio acts as ambassador of the institution. The Museum seeks an outgoing, reliable person to join our Retail & Visitor Services department team. This person will be responsible for welcoming and engaging visitors to the Museum, providing general information. The Associate person will be performing duties at the gift shop, coat check and reception area.

RESPONSIBILITIES

Gift shop / Coat-check:

  • Basic knowledge in credit card and cash transactions required
  • Provides excellent customer service to visitors, engaging and interacting with them
  • Uses knowledge of products and exhibitions to provide complete and accurate information to the Museum visitors, promoting our current programs, discounts, events
  • Sell tickets to visitors in a professional and courteous manner while also providing customer service regarding general customer inquiries
  • Receive and unpack, incoming merchandise as needed.
  • Prepares merchandise for sale, labeling, organizing, and restocking under supervision
  • Persuades our customers to increase sells merchandise, admissions, memberships, and tickets for events to reach monthly revenue goals
  • Maintains appearance of displays impeccable and shelves organized by sections with an emphasis on cleanliness and attention to detail.
  • Operate the Museum’s front desk and provide positive customer service experiences to all Museum guests, assisting them with information of the current exhibitions, programs, and events.
  • Actively promote and sell the Museum memberships to reach monthly revenue goals
  • Assist guests receiving and tagging carefully and responsibly their belongings as yours
  • Performs other related duties as required

Reception

  • Receives visitors at the front desk by greeting, directing, and announcing appropriately
  • Answers screening and forwarding incoming phone calls
  • Receives, sort and distribute daily mail/deliveries
  • Maintains office security by controlling access via the reception desk
  • Ensures reception area is tidy and presentable, with all necessary stationery and material
  • Updates conference room calendars daily
  • Forwards off-site emails to the corresponding person/staff in a professional manner
  • Notifies personnel of the departments of visitor arrival
  • Performs other related duties as required.

QUALIFICATIONS

  • High school education required. At least 1 year experience in a retail operation and or visitor services, preferably a museum store
  • Have a basic knowledge of customer service best practices and possess excellent communication skills Enjoy working with the public, meeting new people, and working with volunteers
  • Show proficiency using technology/computer software (iPad, Microsoft Word, Excel, PowerPoint)
  • The person must be able to work a flexible schedule including weekends and holidays
  • May occasionally have to move cartons weighing up to 30 pounds.
  • Bilingual a must (English & Spanish).
  • Basic cash register knowledge is required. Learn and use the museum retail system.
  • Telephone Skills, Verbal Communication

Application Instructions

Please send a cover letter, resume, to jobs@elmuseo.org, with Retail & Visitor Services Associate in the subject line. No phone calls, please.

El Museo values diversity in backgrounds and in experiences. El Museo’s commitment to a diverse workforce has been a key to our success. In accordance with that commitment, El Museo provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, predisposing genetic information, gender identity and/or expression, military, or veteran status in accordance with applicable federal, state and/or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, transfer, leaves of absence, compensation, and training. 

As a commitment to the health and safety of El Museo’s employees and patrons, we have enacted a mandatory vaccination policy for our employees. Accordingly, all prospective hires must be able to provide proof of vaccination if an offer of employment is extended. However, in accordance with our dedication to equal employment opportunities for all, and in compliance with all federal, state, and local laws and regulations, exemptions to El Museo’s vaccination policy exist for individuals based upon their medical conditions and/or sincerely held religious beliefs.

DIRECTOR OF EDUCATION AND PUBLIC PROGRAMS
Title:              Director of Education and Public Programs
Report to:    Executive director and Deputy Executive Director
Status:          Full time, Exempt

El Museo del Barrio, founded by a coalition of Puerto Rican educators, artists, and activists, is the nation’s leading Latino and Latin American cultural institution. The Museum welcomes visitors of all backgrounds to discover the artistic landscape of these communities through its extensive Permanent Collection, varied exhibitions and publications, bilingual public programs, educational activities, festivals, and special events.

Education And Public Programs

The Education and Public Programs Department at El Museo del Barrio is dedicated to providing its diverse audience with unique bilingual education programs. Through guided visits, hands-on workshops, school partnerships, family programs, cultural celebrations, and adult public programs. El Museo offers visitors multiple entry points through which to explore its mission, permanent collection and exhibitions on view.

El Museo’s founder, artist educator Raphael Montañez Ortiz, refers to the founding of the Museum as a response to the community’s need for a “powerful cultural institution that would reveal its past; affirm and guide its present (critically and with respect); and inspire its future, with integrity and intellectual authority.” El Museo’s approach to education is rooted in the tradition set by Ortiz, espousing art for social change, cultural empowerment, and civic engagement. While offering an important resource for Latinos and Latin American communities in New York City and the tri-state area, El Museo’s programs remain accessible and relevant to all audiences.

Scope and Purpose of Job

The Director of Education and Public Programs is responsible for the development and supervision of the Education and Public Programs Department. They will coordinate, plan, design and implement programs, approaches, and resources to serve schools, community-based organizations, El Museo’s constituencies and the general public. S/he will network with peers at other institutions, and develop relationships with the Department of Education, cultural and community-based organizations, institutions of higher education, and academic associations. S/he will work collaboratively to expand the Education and Public Programs component of El Museo and work with other departments to achieve and promote the department as well as achieve the overall museum goals and fulfill the Executive Director’s vision and direction. The Director of Education and Public Programs will report directly to the Executive Director and the Deputy Director and shall meet regularly to ensure communication on education and public programs content and programming.

Overall Responsibilities

  • Coordinate, plan, develop, manage, supervise, growth, document, and evaluate all programs, projects and activities of the Education and Public Programs Department: adult and youth public programs, cultural celebrations, special events, Cuéntame Gallery, on-site and offsite programs for schools, higher education, community groups, and families, after-school programs, open houses and professional development for teachers, philosophy programs, end of the year exhibitions, and resources and materials.
  • Following El Museo’s mission and the Executive Director’s vision and direction, participate in long-range, long-term planning for the Education and Public Programs Department. Participate in the elaboration of future strategic plans, their assessment and implementation.
  • Oversee employees, assistants, teaching artists, museum educators, interns and volunteers in the department.
  • Oversee and develop departmental budgets and report and track annual budget and expenses for all the programs of the department. Work closely with the finance department when necessary.
  • Develop outreach strategies to new schools and neighborhood and community organizations to promote the Museum’s programs, develop new partnerships and identify audiences. Together with the communications department, develop and oversee promotion and outreach plans for the Education and Public Programs Department, identify target audiences and priorities, develop mailings, and seek potential collaborative partners and cross-promotional opportunities.
  • Develop educational materials and conduct educational programs for varied constituencies (school groups, adults, youth, senior citizens, audiences with special needs and the general public). These include gallery talks, workshops, guided visits, panels, and conference papers.
  • Oversee recruitment, training and supervision of museum educators and teaching artists. Manage all related budgetary, logistical, and human resources issues. Oversee training sessions on interpretive and teaching strategies and methodologies for artist educators and staff.
  • Develop materials and conduct research to introduce philosophical inquiry to El Museo’s education programs by developing specific programs for children and adults.
  • Contribute to El Museo’s publication projects such as gallery cards and publications.
  • Assist in writing grants and reports to funding sources for projects for the Education and Public Programs Department.
  • Prepare quarterly Board of Trustees reports.
  • Be part of the Education and Public Programs Advisory Committee– an advisory group consisting of trustees, scholars, community organization representatives, and members of the museum education community.
  • Serve as liaison for the NYC Department of Education, schools, universities, and other educational institutions, as well as other partners for public programs.
  • Establish and manage network of partners and collaborators to fulfill the department’s goals. Maintain and establish collaborations with other cultural organizations.
  • Translate and revise El Museo’s educational documents and other materials (gallery texts or information brochures) when needed.
  • Work collaboratively with other departments when needed.

Desired Qualifications:

  • MA/MS in Art, Art Education, Museum Education, Museum Management, Art history, Philosophy or related field, Ph.D. desirable.
  • Minimum of 5 years of professional experience in a museum and/or cultural or educational institution.
  • Demonstrated staff supervision.
  • Excellent oral, written, research, communication, organizational, administrative, and interpersonal skills.
  • Knowledgeable in office productivity programs, and web-based platforms.
  • Excellent teaching skills and proven ability to train others in inquiry-based teaching methods and other pedagogical approaches.
  • Strong background in education, philosophy, and art history.  Knowledge of Latin American and Caribbean art preferred.
  • Ability to work productively with diverse constituencies as well as government agencies and the public, including Latino and Latin-American communities.
  • Ability to develop new and relevant teaching curricula and collaborate with others to design and implement innovative teaching materials for diverse audiences in a variety of settings.
  • Knowledge of child development, museum/arts education theory, and evaluative methods as well as experience with developing lessons, educational materials, and public programs are important.
  • Knowledge of NYC cultural community and public school system; familiarity with teacher training practices, curriculum development strategies, educational standards (NYS Common Core Learning Standards, and NYC Blueprints for the arts), online learning and educational technology.
  • Spanish/English bilingual skills highly desirable.

Application Instructions

Please send a cover letter, resume, to jobs@elmuseo.org, with Director of Education and Public Programs in the subject line. No phone calls, please.

El Museo values diversity in backgrounds and in experiences. El Museo’s commitment to a diverse workforce has been a key to our success. In accordance with that commitment, El Museo provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, predisposing genetic information, gender identity and/or expression, military, or veteran status in accordance with applicable federal, state and/or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, transfer, leaves of absence, compensation, and training.   

As a commitment to the health and safety of El Museo’s employees and patrons, we have enacted a mandatory vaccination policy for our employees. Accordingly, all prospective hires must be able to provide proof of vaccination if an offer of employment is extended. However, in accordance with our dedication to equal employment opportunities for all, and in compliance with all federal, state, and local laws and regulations, exemptions to El Museo’s vaccination policy exist for individuals based upon their medical conditions and/or sincerely held religious beliefs.

SECURITY GUARD
TITLE: Security Guard
REPORTS TO: Security Manager
STATUS: Part-Time
PAY RATE: $17.40 per hour

Overall Responsibilities

• Security guards are responsible for patrolling the facility, man a post, provide security presence and enforce the institutions rules and regulations. The guards will be responsible for working closely with the security manager in all facets of security and safety.

 

Primary Responsibilities

• Communicating and interacting with the general public at all levels.

• Assist in keeping a safe and secure facility through good security and customer service practices.

• Ability to maintain satisfactory attendance and punctuality standard.

• Neat and professional attire.

• Friendly and professional demeanor.

• Candidate must be able to deal with client complaints and concerns in an amicable and courteous manner.

• Assists staff with unit counts on a daily basis and during special events.

• Providing guidance and leadership during emergency situations.

 

Requirements

• One – Two years’ experience as a security guard

• 8 Hour & 16 Hour Security Guard certification a must

• Bilingual Spanish/English a plus

• Must be flexible, intellectually alert, and able to command the respect and confidence of staff, philosophically committed to the objectives of the institution.

• Ability to work nights and weekends, appropriate to institution needs.

• HS Diplomas/GED from an accredited school

• Ability to obtain certification for training such as Fire Guard Certification (F-03), CPR, and First Aid.

 

How to Apply

Please forward resume along with cover letter to wsoto@elmuseo.org with SECURITY GUARD and first name and last name in the subject line. No telephone calls, please. El Museo del Barrio is an equal opportunity employer that does not discriminate on the basis of race, color, age, sex, sexual orientation, religion, ethnicity, national origin, disability, marital status, veteran status or any other legally protected status.

INTERNSHIPS

El Museo del Barrio is currently offering internships in partnership with leading city and youth organizations. To apply for an internship at El Museo, please apply directly through the organizations listed below.

Arts Intern Program offered by the Studio Institute

City University of New York (CUNY) Cultural Corps

 

VOLUNTEERS

El Museo del Barrio succeeds with the generous help of those who participate in our people-driven activities. Explore ways you can support our work!