CAREER OPPORTUNITIES

DIGITAL MARKETING MANAGER

TITLE:              DIGITAL MARKETING MANAGER

REPORT TO:  DIRECTOR OF MARKETING & COMMUNICATIONS

STATUS:          FULL-TIME

El Museo del Barrio seeks a Digital Marketing Manager who will be a key contributor to the Museum’s digital marketing, communications, and content strategies. This role is responsible for the implementation and tracking of website updates, digital and email marketing campaigns, collaborating on social media strategy and execution, and building awareness for El Museo del Barrio’s exhibitions, programming, and partnerships through robust content production and distribution across digital platforms. An experienced project manager, the Digital Marketing Manager is an integral member of the Marketing and Communications team and reports to the Director of Marketing and Communications. A successful candidate will be a collaborative, organized, self-starting professional who is dedicated to teamwork, execution, project management fundamentals, and the fulfillment of the Museums’ mission.

RESPONSIBILITIES

Maintain and steward elmuseo.org

  • Oversee web production, including content strategy and production, feature set development, analytics, and platform evaluation
  • Work with other Museum departments to update content (event pages, exhibition pages, visit page, membership page, etc.) in a timely manner, and in conjunction with institutional messaging
  • Update media on the exhibition pages as it becomes available (including installation photos, press releases, audio guides, video, social media content, etc.), including migrating past exhibitions to the designated landing page
  • Under the guidance of the Director of Marketing and Communications, serve as point-person for designated digital and marketing projects, including liaising with internal stakeholders, and external vendors and partners to develop timelines and ensure deadlines are met
  • Manage and track analytics across digital platforms and implement data-driven decisions to improve and evolve El Museo’s content, marketing, and digital strategies
  • Manage work of outside vendors and contractors on the El Museo website and other digital projects, including the forthcoming redesign of elmuseo.org

Manage email marketing content and strategy

  • Oversee the Museum’s email marketing program, ensuring consistent quality, formatting, tone, and voice, and maintaining lists and segments
  • Develop and manage institutional email calendar and timelines for all email communications (newsletters, invitations, etc.), ensuring campaigns are created and deployed on schedule
  • Work with Director of Marketing and Communications to determine content for bimonthly e-newsletters; design, route, test, and deploy
  • Supervise design of email communications by Development, Education, and Retail departments, offering guidance and ensuring consistent formatting, quality, and tone and voice
  • Monitor statistics and share campaign reports; make data-driven recommendations for improving email strategies and ensuring successful campaigns
  • Strategize and implement ideas for email acquisition online and on-site
  • Create new email templates as necessary

Project Management

  • Manage a variety of small to large special projects and initiatives, including third-party digital products, such as culture-specific applications, and tech-driven partnerships/initiatives
  • Facilitate communication among multiple cross-functional collaborators and establishing and enforcing timelines and deliverables
  • Establish, document, and enforce production standards, and ensure that the El Museo’s digital products conform to consistently high production values and provide optimal user experiences

Additional responsibilities

  • Follow new technologies and proactively ensure that El Museo strives for industry best practices with regards to digital experiences through monitoring of activities in the digital cultural space both nationally and internationally
  • Collaborate on the creation of engaging content for an array of digital communications, including website, email, and social media
  • Manage the institution’s YouTube account, uploading videos as needed

QUALIFICATIONS

  • Minimum 3–5 years of experience in digital marketing or related field
  • Experience with Google Analytics
  • Experience working with the latest web and mobile production standards and practices, social media tools and platforms a plus
  • Demonstrated experience managing the development of marketing campaigns, digital products, technologies, and experiences
  • Strong knowledge of Constant Contact, familiarity with the API and 3rd party integrations
  • Fluency in Adobe Creative Suite and Microsoft Office
  • Fluency in HTML and CSS, with a working knowledge of PHP
  • Exceptional organizational skills and a keen eye for design and detail
  • Excellent written, oral, and interpersonal communication skills and the ability to work effectively with diverse individuals and groups
  • Bilingual in English and Spanish preferred
  • Knowledge of art and Latinx culture preferred, and familiarity with East Harlem cultural assets a plus.

Application Instructions

Please send a cover letter, resume, to jobs@elmuseo.org, with Digital Marketing Manager in the subject line. No phone calls, please.

El Museo del Barrio is an equal opportunity employer that does not discriminate on the basis of race, color, age, sex, sexual orientation, religion, ethnicity, national origin, disability, marital status, veteran status or any other legally protected status.

ACCOUNTING ASSISTANT

Title:              Accounting Assistant
Report to:    Director of Finance and Administration  
Status:          Part time, Non-Exempt

OVERALL RESPONSIBILITIES

The Accounting Assistant will provide general and administrative support to the Finance and Human Resources department. 

General Responsibilities 

  • Process daily cash receipts from the museum shop
  • Process donation, membership, event credit card payments
  • Assist in processing payroll
  • Assist in processing accounts payable via bill.com
  • Assist in processing account receivables via bill.com
  • Handling communications between the Finance department and vendors
  • Distribute MetroCard’s
  • Distribute vendor invoices to appropriate Dept. Head for approval
  • Assist in entering data into accounting software
  • Participating in monthly, quarterly, and annual audits
  • Performing basic office tasks like filing, data entry, and mail processing
  • Other duties as assigned

Desired Qualifications

  • Strong interpersonal skills with the ability to communicate effectively orally and in writing and provide courteous service to co-workers, volunteers, and the public in a professional businesslike manner.
  • Able to deal with diverse individuals, solve problems in a positive manner, and communicate information in an engaging manner. Must be able to grasp situations, have good judgment and be able to seek good advice to make necessary decisions.
  • Ability to prioritize and multitask and follow-through reliably on assigned projects. Must be able to work with relatively high levels of background noise at times and with frequent interruptions.
  • Extremely dependable with the ability to handle confidential information with a professional attitude.
  • Always demonstrate commitment and flexibility to ensure high quality service.
  • Willingness to learn and apply new skills.
  • Computer literate, Internet savvy, and experience using Microsoft Windows and Microsoft Office products – Word, Excel, and Outlook.
  • High school diploma plus 2 years professional experience; bookkeeping, human resources and not-for-profit experience a plus.

Application Instructions

Please send a cover letter, resume, to jobs@elmuseo.org, with Accounting Assistant in the subject line. No phone calls, please.

El Museo del Barrio is an equal opportunity employer who does not discriminate on the basis of race, color, age, sex, sexual orientation, religion, ethnicity, national origin, disability, marital status, veteran status or any other legally protected status.

 

EDUCATION PROGRAMS ASSISTANT

Title:               Education Programs Assistant
Report to:     Manager of Education
Status:           Full-Time Exempt

El Museo del Barrio, founded by a coalition of Puerto Rican educators, artists, and activists, is the nation’s leading Latino and Latin American cultural institution. The Museum welcomes visitors of all backgrounds to discover the artistic landscape of these communities through its extensive Permanent Collection, varied exhibitions and publications, bilingual public programs, educational activities, festivals, and special events.

SCOPE AND PURPOSE OF ROLE

The Education Programs Assistant is responsible for all aspects of booking and scheduling virtual and on-site group visits to the museum for schools, youth groups, colleges, universities, adult and senior groups; and promoting virtual and on-site group visit programs to current and new audiences. The Education Programs Assistant will work closely with the Manager of Education and the Coordinator of School Programs to coordinate on-site education programs including virtual and on-site guided visits, hands-on art making workshops, storytelling workshops, cultural celebrations, and other education programs. S/he will manage the Education Programs calendar and museum educator schedules; maintain files and documentation pertaining to all group visits; maintain the reservation database, invoice, and process payments; serve as the main point of contact for school groups and community organizations visiting the museum and assist with scheduling the appropriate museum educators to facilitate each program. As a member of the Education team, the Education Programs Assistant will have the opportunity to attend exhibition training, participate in brainstorming meetings to discuss themes, curricular connections, and activities related to the exhibitions on view, support the development of educator resources, and participate in cultural celebrations, family programs, and community events. This position is a great opportunity for individuals interested in developing their communication and customer service skills, and for those interested in learning about museum education in New York City.

RESPONSIBILTIES

  • Book groups for guided visits and onsite education programs, maintain the group visits database and calendar; field and respond to all group visit inquiries on phone, email, and online forms.
  • Maintain an up-to-date confirmation and invoicing system, process payments, maintain payment records and receipts, follow up on outstanding invoices, and communicate regularly with the Finance Department to update on bookings and attendance.
  • Communicate with potential tour group leaders to provide concise and accurate information regarding exhibition/program content and visitor guidelines; encouraging inquiries to convert to bookings through warm, enthusiastic, and knowledgeable interactions.
  • Serve as primary contact for teachers and group tour organizers; follow up with groups with details of their visit and ensure that Museum Educators receive accurate information regarding details such as age/grade, special needs, language preference, and potential connections with the classroom’s curriculum.
  • Assist with scheduling Museum Educators to lead guided visits, hands-on workshops, and related education programs.
  • Be the on-site point person for all arriving groups and museum educators on the day of their visit. Assist educators in coordinating large groups.
  • Lead tours and workshops as needed, support as co-host for virtual programs.
  • Book self-guided visits and work closely with the Visitor Services
  • Collaborate with the Manager of Education, Education staff and museum educators to ensure a smooth facilitation of programs.
  • Collect evaluation materials from museum educators and group organizers; compile a seasonal report that includes a summary of visitor feedback.
  • Compile attendance data for grant and government reporting.
  • Assist with the collection and dissemination of updated information from the NYC Department of Education, including the academic calendar.
  • Oversee and assist with the setup of the Talleres (the art studio), making sure the spaces and materials are ready before each program, maintaining an inventory of materials.
  • Review and process educators’ timesheets and invoices in accordance with their contract agreements; follow financial coding procedures.
  • Help evaluate and recruit new museum educators’ applicants as needed.
  • Schedule shadowing/training sessions and serve as the main contact for them to communicate with the department.
  • Support the Marketing department’s efforts to promote group visits and other education programs.
  • Create accurate financial and attendance projections, track and report on progress toward stated goals throughout the year.

Program planning, Training and General Education Program Responsibilities

  • Work with the Education Department staff to prepare for and participate in all mandatory program meetings regarding on-site/virtual programs. Attend all walk-throughs and lectures in conjunction with the Permanent Collection, temporary exhibitions, and cultural celebrations.
  • Participate in the Education Department brainstorming meetings to discuss themes, concepts, curricular connections, and activities related to the exhibitions on view.
  • Review and provide feedback on museum educator lesson plans.
  • In collaboration with the Manager of Education, observe tours and workshops as needed for evaluation purposes.
  • Support the development of age-appropriate educator resources that make connections with El Museo del Barrio’s collection and classroom curricula.
  • As a member of the Education Team, support the development and implementation of family programs and institutional events, including Coquí Club, Art-making workshops for Super Sábado, the Three Kings Day Parade, Museum Mile and Uptown Bounce; Work collaboratively with Public Programs.
  • Coordinate general education department needs; order office supplies, assist with maintenance of departmental administrative files, liaise with other departments as needed
  • Work collaboratively with El Museo staff as appropriate and needed, to ensure goals of offering engaging, informative, and accessible visitor experiences

QUALIFICATIONS

  • B.A. in Art, Art Education, Art History, Education, Administration or similar; prior group sales booking in the arts, education, tourism, or entertainment industry preferred.
  • Detail-oriented, flexible, punctual, and ability to multitask in a fast-paced environment.
  • Excellent communication skills (oral and written) organization, and interpersonal skills.
  • Proficient in MS Word, Excel, Power Point, Outlook, Access, and the Internet. Database management and graphic/web design skills desirable.
  • Experience leading gallery tours and working with teachers and museum educators preferred.
  • Knowledge of child development, museum/arts education theory, evaluation methods and experience with developing lessons, educational materials, and public programs preferred.
  • Knowledge of NYC cultural community, familiarity with the DOE and interest and/or background in art or museum education preferred.
  • Spanish and English bilingual written and oral proficiency preferable.

Application Instructions

Please send a cover letter, resume, to jobs@elmuseo.org, with Education Programs Assistant in the subject line. No phone calls, please.

El Museo del Barrio is an equal opportunity employer who does not discriminate on the basis of race, color, age, sex, sexual orientation, religion, ethnicity, national origin, disability, marital status, veteran status or any other legally protected status.

SECURITY GUARD

TITLE: Security Guard 
REPORTS TO: Security Manager
STATUS: Part-Time
PAY RATE: $17.40 per hour 

Overall Responsibilities

• Security guards are responsible for patrolling the facility, man a post, provide security presence and enforce the institutions rules and regulations. The guards will be responsible for working closely with the security manager in all facets of security and safety.

Primary Responsibilities

• Communicating and interacting with the general public at all levels.

• Assist in keeping a safe and secure facility through good security and customer service practices.

• Ability to maintain satisfactory attendance and punctuality standard.

• Neat and professional attire.

• Friendly and professional demeanor.

• Candidate must be able to deal with client complaints and concerns in an amicable and courteous manner.

• Assists staff with unit counts on a daily basis and during special events.

• Providing guidance and leadership during emergency situations.

Requirements

• One – Two years’ experience as a security guard

• 8 Hour & 16 Hour Security Guard certification a must

• Bilingual Spanish/English a plus

• Must be flexible, intellectually alert, and able to command the respect and confidence of staff, philosophically committed to the objectives of the institution.

• Ability to work nights and weekends, appropriate to institution needs.

• HS Diplomas/GED from an accredited school

• Ability to obtain certification for training such as Fire Guard Certification (F-03), CPR, and First Aid.

How to Apply

Please forward resume along with cover letter to wsoto@elmuseo.org with SECURITY GUARD and first name and last name in the subject line. No telephone calls, please. El Museo del Barrio is an equal opportunity employer that does not discriminate on the basis of race, color, age, sex, sexual orientation, religion, ethnicity, national origin, disability, marital status, veteran status or any other legally protected status.

INTERNSHIPS

El Museo del Barrio is currently offering internships in partnership with leading city and youth organizations. To apply for an internship at El Museo, please apply directly through the organizations listed below.

Arts Intern Program offered by the Studio Institute

City University of New York (CUNY) Cultural Corps

VOLUNTEERS

El Museo del Barrio succeeds with the generous help of those who participate in our people-driven activities. Explore ways you can support our work!