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DEPARTMENT: Visitor Services
AVAILABILITY: PT (21hrs/wk), non-exempt
REPORT TO: Manager Retail | Visitor Services

Under the supervision of the Retail and Visitor Services manager, the retail & visitor services associate will be the ambassador of the Museum to our visitor: to give the visitor an experience that they will want to share with others in the terms of gifts from the shop or returning to the Museum with others.

The person must be able to work weekends, a few evening hours per month and maintain flexible hours. Working under direct supervision, provide courteous service to customers at both locations, visitor services & la tienda (museum store). Uses knowledge of products and exhibitions to provide excellent service to Museum visitors. Receives, unpack and shelves merchandise as needed. Prepares merchandise for sale in the Museum shop. This includes, but is not limited to, packaging and labeling merchandise. May assist in moving large deliveries to the store’s warehouse. Operates computerized POS and ticketing system, answers customer queries and sells merchandise, admissions, memberships and tickets for events. Maintains appearance of displays and organization of book sections with an emphasis on cleanliness and attention to detail. Assists our museum visitors at the admission desk with current programs at the Museum. Acts as an ambassador to the visitors, aiding them to find the best there is to experience in the Museum’s surrounding neighborhood.

Desired qualities/skills: High school education required. At least 2 years experience in a retail operation and/or visitor services, preferably a museum store and specialty bookstore, or some combination of experience sufficient to develop sales, inventory control, cash management skills and customer service. Must be able to operate a computer cash register. May occasionally have to move cartons weighing up to 30 pounds. Bilingual is a must (English/Spanish).

Application Instructions
Please send a cover letter, resume and salary requirement via email to with Associate Retail & Visitor Services, first and last name on the subject line. No phone calls, please.

El Museo del Barrio is an equal opportunity employer that does not discriminate on the basis of race, color, age, sex, sexual orientation, religion, ethnicity, national origin, disability, marital status, veteran status or any other legally protected status.*


Each spring, summer, and fall El Museo del Barrio offers Internship opportunities to promising undergraduate and graduate students, recent graduates and career changers who are considering careers in the arts, education, non-profits and museum profession.

Intern @ El Museo this Summer!
Summer 2017 Internship Cycle: First week of June – Last week of August
Please note, applications must be received on or by April 28, 2017 to be considered.


El Museo del Barrio succeeds with the generous help of those who participate in our people-driven activities. With the help of volunteers, El Museo provides its services with a human touch.