TITLE: Group Visits Coordinator

El Museo del Barrio, New York’s leading Latino cultural institution, welcomes visitors of all backgrounds to discover the artistic and cultural landscape of the Caribbean and Latin America. The richness of Latino cultures is represented in El Museo’s wide-ranging collections and exhibitions, complemented by performing arts events, cultural celebrations, and educational programs. A dynamic artistic, cultural, and community gathering space, El Museo is a center of cultural pride on New York’s Museum Mile.


The Group Visits Coordinator is responsible for booking El Museo del Barrio’s onsite educational programs, including Guided Visits, Hands-on art making workshops, Storytelling Workshops, Cultural Celebrations and other on-site programs. The Group Visits Coordinator will work closely with the School Family and Youth Programs Coordinator and the Interim Head of Education Head to assist and manage the Education Programs calendar and educator schedules, maintain files and documentation pertaining to all Group Visits, process payments, maintain the reservation database and be the main point of contact for school groups. This position is a great opportunity for individuals interested in developing their communication and customer service skills, and for those interested in learning about museum education in New York City.

Duties and Responsibilities:

  • Register groups for guided visits, maintaining data base and calendar.
  • Process payments and maintain payment records and receipts. Be in communication with the finance department for updates.
  • Follow up with groups with details of their visit, including ensuring that Museum Educators receive accurate information regarding details such as age/grade, special needs, language preference, etc.
  • Schedule Museum Educators to lead Guided Visits, Hands-on Workshops, and related education programs.
  • Maintain and update the group visits database.
  • Book self-guided visits.
  • Respond to exhibition information requests; communicate with educators, university instructors, community organization representatives, and other group leaders to impart information regarding exhibition/program content and visitor guidelines and to learn about the group’s specifications and any special needs.
  • Work with the education department staff to prepare for and participate in all mandatory program meetings regarding on-site programs. Attend all walk-throughs and lectures in conjunction with the permanent collection, temporary exhibitions and cultural celebrations. Be familiar with all educators’ lesson plans.
  • Be the point person for all arriving groups and museum educators on the day of their visit. Assist educators in coordinating large groups.
  • Collect evaluation materials from museum educators and group organizers and compile a seasonal report.
  • Assist with maintenance of departmental administrative files, pertinent content related information for Guided Visits and Hands-on Workshops.
  • Compile data for grant reporting.
  • Assist with collection and dissemination of updated information on the Department of Education, including the academic calendar.
  • Work collaboratively with El Museo staff as appropriate and needed, to ensure goals of offering engaging, informative, and accessible visitor experiences.

Minimum Qualifications

  • B.A in Art, Art Education, Art History, Administration or similar; or experience in group visits coordination.
  • Detail-oriented, punctual, ability to multitask.
  • Communication, organization, and interpersonal skills.
  • Proficient in MS Word, Excel, Power Point, Outlook, Access and the Internet. Database management and graphic/web design skills desirable.
  • Demonstrated staff supervision.
  • Knowledge of child development, museum/arts education theory, evaluation methods and experience with developing lessons, educational materials, and public programs preferred.
  • Knowledge of NYC cultural community, familiarity with the DOE and interest and/or background in art or museum education preferred.
  • Spanish and English bilingual written and oral proficiency preferable.

Please send a cover letter and resume to with GROUP VISITS COORDINATOR on the subject line. No phone calls please. 

El Museo del Barrio is an Equal Opportunity Employer who does not discriminate on the basis of race, color, age, sex, sexual orientation, religion, ethnicity, national origin, disability, marital status, veteran status or any other legally protected status.


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